FAQ

Frequently Asked Questions



How does it work? How long does it take?

Please provide us with your logo either by USB or by email. We accept PNG, Ai, JPEG, PSD and any other good quality file you have. If you can provide mockups, it is much appreciated, but not an obligation. 1-3 items are done in store in about 20-30 minutes.


What is the best file format to bring in for printing?

We prefer PNG, JPEG or an AI file, however, if your image is of a good enough resolution, we accept whatever you have wether it be PDF, EPS, etc.


Can I print a picture or my own artwork on a shirt?

Yes, you can. Simply bring in a high resolution image and we will print it, no matter the amount of colors!


What fonts can I pick from?

We have access to thousands of fonts. Before coming in for priting, please have a look through a font database (we love www.dafont.com ). Once you have chosen, please provide us with the name of the font and once you're on site, we will simply download it!


What is the payment process?

You can pay by credit card at the bottom of this page, make an interac etransfer to service@instacustoms.com or pay by cash, credit and debit in store. To use our secure credit card payment online, you'll need is your 6 digit BDT number, which you can find on the top right corner of your invoice.


Do you offer Glow in the Dark printing ?

Yes! Perfect for security companies, clubs and for standing out, glow in the dark vinyl is a white coloured vinyl that glows green when in the dark. You'll definitely make a statement when you choose this awesome alternative to all your white coloured prints! Each unit using glow in the dark is an extra $5.00 per item.



How do I place an order with multiple pieces?

Please send us your artwork, which items with the correct sizes and colours you would like your design to be printed on, and if possible, your mockup(s). Once we have that, we will provide you with an invoice payable by the methods above. Once paid, we start the process and in a short amount of time you will have your order ready!


Can I bring in my own clothing?

Yes you can! Please make sure that you provide us with cotton, polyester or a blend of these two fabrics to have the ultimate printing experience.


Can I order 1-3 items in advance and come pick it up at the store?

For small orders, we prefer to do them on the spot. Therefore, if you have 1-3 items to print, please come to the store and then provide us with your artwork for on the spot service.


I was quoted a lower price somewhere else. Why?

It's all about the quality we offer and the speed of our service.
We only use the highest quality available for our products. Our printing materials are imported directly from Italy. Our Easyweed Siser vinyl doesn't crack, is thinner, stretchier, way more comfortable than traditional vinyl and, above all, will never peel off. Other printing companies use vinyl from China, which is cheap and never long lasting. In choosing InstaCustoms, you choose quality, speed and fantastic service!


Do you embroider on anything other than the hats advertised on your website?

No, we do not. Due to the complexity and many variables of embroidery, we no longer offer this service. We only embroider on our hats.


Understanding Embroidering & Digitizing




Some of our loyal and satisfied clients.

We are by far the highest rated custom apparel print shop in Montreal.


4.7

300+ Reviews


Soumaya Merhi
Sept. 25, 2018

"Only great service and readiness to help! Thank you!!"

Andie Zelliger
Dec. 23, 2018

I had a great time working with Isabel on printing up the assortment of items. She was helpful with suggesting the background and did a great job trimming the images before printing. Can't wait to see what the family thinks of their gifts!

Manuela Della Posta
Oct. 27, 2018

Super awesome place, it was a great find for a custom mug, the quality is great and the staff are super friendly. I highly recommend if you want to have something personalized as a gift or for yourself.

Luka Fuina
Dec. 17, 2018

Great customer service! Fast and able to do any custom printing job on hats, mugs, shirts and anything you can think of!


InstaCustoms
Montreal Personalized Printing

1461 Stanley St,
Montreal, QC H3A 1P4

We are located inside Peel Metro.


(514) 507-3486
(833) 256-3486
Service@InstaCustoms.com
Hours of Operation
Mon to Thr 9:00 AM to 7:00 PM
Friday 9:00 AM to 8:00 PM
Saturday 10:00 AM to 6:00 PM
Sunday 11:00 AM to 6:00 PM

Pay your BDT online

  Pay Online
 Get Directions

Call us or email us

We specialize in RUSH orders and same day service.